What Optimetrix Lab is (and isn't)

Optimetrix Lab is a workforce-analytics platform. A lightweight agent on each work device records activity metadata — which application is in focus, the window title, the project or category it maps to, and active versus idle time — and rolls it up into utilization, focus-time and workload analytics by person, team and department.

What it records

  • Active application and window title
  • Project / category the activity maps to (you configure the mapping)
  • Active vs idle time, and session start/stop
  • Time distribution across apps, sites and categories

What it never records

  • Screenshots or screen video
  • Keystrokes or clipboard contents
  • The content of emails, chats or documents
  • Webcam, microphone or location

What it does not do

Optimetrix Lab does not assign a productivity score to individuals. There is no "productive / unproductive" verdict anywhere in the system. It reports neutral operational metrics; how you read them is up to you.

Good to know: all durations in the product are stored in seconds and converted for display. Dates are YYYY-MM-DD in your organisation's timezone.

Did you find this article useful?