This portal (help.optimetrixlab.com) is the knowledge base and support desk. Your analytics dashboards live in the Optimetrix application itself.
Portal access
- Browse the knowledge base without an account.
- To open a support ticket, sign in with the email address on your Optimetrix contract. Use Forgot password if you have not set one.
Application access
The dashboards are reached at the URL we gave you during onboarding (cloud) or your internal address (on-premise). Sign-in is by email and password, or your company SSO if that has been enabled.
Can't get in? email info@optimetrixlab.com from your work address and we will confirm your access.