Utilization is active time on planned work ÷ available hours. The denominator only makes sense if Optimetrix knows each person's schedule.
Set it up
- Define a default working week (e.g. Mon–Fri, 09:00–18:00) for the workspace.
- Override per team or per user where shifts differ.
- Enter public holidays and known non-working days so they are removed from available hours.
Why it matters
If the denominator is a flat 40 hours per person, every holiday, sick day and half-day of onboarding shows up as apparent idle time and drags utilization down for reasons that have nothing to do with the work.