Utilization is the share of available working time spent in active, planned work.
Formula
utilization = active time on planned work ÷ available hours × 100
Reading it
| Band | Read |
|---|---|
| 70–85% | Healthy. Room for meetings, learning, recovery. |
| <60> | Usually process friction, not idleness — check focus time and context switching. |
| >90% sustained | Burnout and quality risk. Rebalance before someone leaves. |
Always look at the per-person spread, not just the team average.